Privacy
(Dated: October 2017)
Louise Rømern Freddie is committed to protecting the privacy of our customers and will not disclose any information except where it is vital to provide the services which we offer, including the process of arranging an item being sent to you. Your peace of mind is very important to Louise Rømern Freddie and we will do all we can to maintain your privacy.
1. The information we collect
1.1 Registering with Louise Rømern Freddie allows you to purchase our products and access the services being offered. The Information that we collect are:
• First Name
• Last Name
• Your Address
• Email address
• Telephone Number
• Details of the method by which you wish to pay for the goods
1.2 We collect personal information to allow us to process and fulfil your orders. Email addresses or telephone numbers collected allow us to contact you urgently if there is a problem with an order. Your information may also be provided to our third party service providers to complete the fulfilment of your order.
1.3 Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your order by clicking place order. Such contact details and data may be used to contact you to enquire why you did not complete your order. Please note you will only be contacted by Louise Rømern Freddie and it will always relate to your incomplete order.
2. Communication
2.1 By registering with or becoming a customer of Louise Rømern Freddie and by providing us with your email address, phone number and postal address you consent to receive communication in relation to our products, services and special offers that you may be interested in. This will usually be in the format of a newsletter. The information provided may also be used to communicate offers and products of third parties which you may be interested in.
2.2 All customers of Louise Rømern Freddie can opt out of receiving marketing material sent by us. To do this you can simply click on 'Update my details/preference' in the newsletter and making the necessary changes or contact us via the following:
Email Us: info@louiseromernfreddie.com , quoting "Opt Out" in the subject heading
3. Cookies
3.1 Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies to store items in your Shopping Basket between visits. If you are a registered member of our website, we also use cookies to help us identify offers that may be of particular interest to you. We may then communicate those offers to you on the website or in accordance with your contact preferences. We do not track your use of any other websites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.
4. Stored Information & Security
4.1 Louise Rømern Freddie takes the security of your personal details extremely seriously. Security policies are designed to protect the personal details under our control. The Information that we have collected from you is maintained in a secure web server, which we believe to be a well protected and secure environment.
5. User Access
5.1 Username and passwords are provided to you as a customer of Louise Rømern Freddie. This allows you private access to information that we are holding, like the account information. You are able to access your online account anytime…anywhere. If you wish to update, amend or delete any details, the online account gives you this access. Under the Danish Act on Processing of Personal Data, you are also entitled to view any information we hold on you by paying a small fee. If any information on you is incorrect, please inform us immediately and we will make the necessary changes and contact you with confirmation of the changes.
6. Third Parties
6.1 We will not pass or sell your information to our third party companies without your prior consent. Links to any third parties are provided to help and improve the service that we provide, however we have no control over the content of these websites and are not responsible for any material which may offend you. We will do our best to ensure that only relevant and quality links are provided.
7. Consent
7.1 By becoming a customer of Louise Rømern Freddie online you consent to the collection and use by Louise Rømern Freddie online in the methods previously outlined.
8. Your rights under The Danish Act on Processing of Personal Data
8.1 You have a right to access the personal data that we hold on you. If you would like to see a copy please send a written request to info@louiseromernfreddie.com quoting "Security and Privacy Enquiries". If you think the information we hold on you is incorrect please contact the Data Protection Manager quoting "Security and Privacy Enquiries".